Fenham's Quality & Customer Service as Standard
Wed 26th Sep 2007
Taken from Fenham's Press Release...

"Following much hard work from the whole of Fenhams, Lead Assessor Ivor Taylor from LRQA indicated to Partners Paul Richardson and Janet Domin on the 1st June 2007 that Fenhams were being put forward for the accreditation."

"Since then we have been informed that Fenhams have been successful and can display the ISO 9001 Quality Standard on our website (www.fenhams.com) and other promotional and quality literature. A special thank you must go to our outside Consultant Paula Doney of 'Draughtec' and Garry Robinson of 'Fenhams' for all their hard work over the last few months."

"Gaining ISO 9001 Accreditation will have major benefits for the business in the future. Accreditation means that Fenhams dedication to Quality processes across the whole organisation is there for everyone to see. Many of the Local Authorities and similar organisations to which Fenhams tender for new business require ISO 9001 Accreditation. This ISO 9001 Quality Accreditation is required even before going through the lengthy business of awarding new business contracts.
Consequently new doors are now open to us and this can only be good for the future as we strive to expand our business and reputation further."

 

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